Privacy Policy

Valenstorix S.A. de C.V. (hereinafter, "Valenstorix"), with registered address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX, Mexico, is responsible for the processing of personal data you provide to us, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

To fulfill the purposes described in this notice, Valenstorix may collect the following categories of personal data: • Identification data: full name. • Contact data: email address. • Browsing data: IP address, browser type, pages visited, time spent, and cookies. Valenstorix does not collect sensitive personal data through this website.

The personal data collected will be used for: • Primary purposes: responding to consultation requests, providing personalized financial guidance, following up on user-initiated communications, and managing the service relationship. • Secondary purposes: sending information about new support programs, conducting internal usage statistics, and improving the quality of our services. If you do not wish your personal data to be processed for secondary purposes, you may communicate this to contacto@valenstorix.com.

The processing of your data is carried out based on: • Your express consent when submitting the contact form. • The legitimate interest of Valenstorix to improve its services. • Applicable legal obligations under current Mexican legislation.

Valenstorix does not sell, rent, or share your personal data with third parties for commercial purposes. Your data may only be transferred in the following cases: • To technology service providers who assist in the operation of the website, who are contractually obligated to maintain confidentiality. • To competent authorities when there is a legal obligation to do so.

You have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise any of these rights, send your request to contacto@valenstorix.com indicating: • Full name of the data subject. • Clear description of the right you wish to exercise. • Address or email to receive the response. Valenstorix will respond to your request within a maximum of 20 business days from its receipt.

Valenstorix implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, including encryption of communications via SSL/TLS protocol and restricted access controls.

Valenstorix reserves the right to modify this Privacy Policy at any time. Changes will be published on this same web page. We recommend that you periodically review this notice to stay informed about how we protect your information.

For any questions related to this Privacy Policy or the processing of your personal data, you may contact us at contacto@valenstorix.com or at our address: Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX, Mexico.